Privacy Policy

Effective Date: August 1, 2026

Rainstone Roof & Gutter ("Rainstone," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or contact us.

Information We Collect

We may collect information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Property address

  • City and ZIP code

  • Details about your roofing, gutter, drainage, or wildfire protection project

  • Any information you choose to include in contact forms, emails, or phone calls

We also automatically collect certain technical information when you visit our website, such as:

  • IP address

  • Browser type and device information

  • Pages visited

  • Time spent on our website

  • Referral source

  • General geographic location

  • Website interactions

This information helps us improve our website and better serve our customers.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and estimate requests

  • Schedule inspections and appointments

  • Provide roofing, gutter, drainage, and wildfire protection services

  • Communicate regarding projects and customer service

  • Improve our website and customer experience

  • Analyze website performance

  • Prevent fraud or misuse of our website

  • Comply with legal obligations

We do not sell your personal information.

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience.

We may use services such as Google Analytics to understand how visitors use our website. These tools collect information in aggregate and help us improve our website, services, and marketing efforts.

You can disable cookies through your browser settings if you prefer.

Communications

If you contact Rainstone, we may use your information to:

  • Respond to your questions

  • Provide estimates

  • Confirm appointments

  • Send project updates

  • Follow up regarding requested services

We do not send excessive marketing emails, and you may opt out of promotional communications at any time.

Sharing Information

We may share your information only when necessary to operate our business, including with:

  • Trusted service providers who help operate our website

  • Scheduling or communication platforms

  • Payment processors (if applicable)

  • Government agencies when required by law

These third parties are only given the information necessary to perform their services and are expected to protect your information.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect the information you provide. While no method of transmission over the internet is completely secure, we strive to protect your information using industry-standard practices.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Request access to the information we have about you

  • Request corrections

  • Request deletion where applicable

  • Request information about how your data is used

To exercise these rights, please contact us using the information below.

California Privacy Notice

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These rights may include requesting access to, correction of, or deletion of certain personal information we maintain, subject to applicable legal exceptions.

Rainstone does not sell or share personal information for cross-context behavioral advertising.

To submit a privacy request, please contact us using the information below.

Children's Privacy

Our website is intended for homeowners, property managers, and businesses. It is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. The updated version will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us.

Rainstone Roof & Gutter

Serving San Luis Obispo County and Northern Santa Barbara County

Email: bre@rainstoneroofandgutter.com

Phone: (805) 837-4555